Grand Hyatt Jakarta Hotel, Jakarta - Reviews, Room Options & Prices 2025

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About the Hotel

Jl. Mh Thamrin Kav. 28 - 30, Jakarta, Indonesia, 10230

Grand Hyatt Jakarta, a five-star deluxe hotel adjacent to Plaza Indonesia mall in Jakarta's prime downtown business district, provides modern facilities including an outdoor swimming pool, WiFi access, and multiple restaurants and bars.

Luxurious Room Amenities

The 424 rooms at Grand Hyatt feature 24-hour room service and laptop-friendly workspaces. Each air-conditioned room includes a flat-screen satellite TV, minibar, tea/coffee facilities, and en-suite marble bathrooms with separate shower and bathtub offering urban views.

Multiple Dining Venues

Four on-site restaurants offer diverse dining options, including the Fountain Lounge for city-view relaxation. Grand Cafe and Burgundy Bar serves coffee, beverages, and light snacks.

Recreation and Wellness

The Grand Hyatt's recreational facilities include an outdoor pool, fitness center, sauna, and hot tub. The property offers spa services and tennis court access for additional charges.

Central Shopping Location

Located in Central Jakarta's shopping district, the hotel stands 35 minutes from Soekarno-Hatta International Airport and 20 minutes from Gambir Train Station. Nearby attractions include Taman Suropati and the Mangrove Ecotourism Centre PIK.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

50 m²

Bed options:

2 Single beds

Fireplace

Air conditioning

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Family King Room

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

Fireplace

Air conditioning

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King Room

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

Fireplace

Air conditioning

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Getting around

A guide to all available transportation options

City Center

Jakarta 1.9 mi

Airports

Halim Perdanakusuma (HLP) 9.1 mi

Soekarno Hatta (CGK) 18.7 mi

Metro stations

Dukuh Atas BNI2700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Elevator
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness center
Tennis court
Table tennis
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's pool

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage

Room features

Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Direct dial telephone
AM/FM alarm clock

Location

Jl. Mh Thamrin Kav. 28 - 30, Jakarta, Indonesia, 10230

Map view

street view

Jl. Mh Thamrin Kav. 28 - 30, Jakarta, Indonesia, 10230

City landmarks

Jl. Silang Monas

National Monument

1.3 mi

Jl. Medan Merdeka Barat

Merdeka Square

1.3 mi

Museums

National Museum

1.1 mi

Mall

Plaza Indonesia

2900 ft

Monuments and Landmarks

Welcome Monument

2900 ft

Mall

Grand Indonesia Mall

3500 ft

Parks

Taman Suropati

4200 ft

Mosque

Sunda Kelapa Grand Mosque

4200 ft

Jl. M.H. Thamrin 11

Sarinah Thamrin Plaza

2900 ft

Shopping Area

Thamrin City Trade Mall

2900 ft

Gallery

National Gallery of Indonesia

1.3 mi

Museums

Taman Prasasti Museum

1.5 mi

Jln. Teuku Umar 40

Sasmita Loka Ahmad Yani Museum

3900 ft

Museums

Textile Museum

1.3 mi

Museums

Museum of the Declaration of Independence

4100 ft

Jl. HOS. Cokroaminoto

Taman Menteng

4200 ft

Parks

Situ Lembang Park

4200 ft

Gallery

Galeri Indonesia Kaya

2900 ft

Jalan Medan Merdeka Selatan

1.4 mi

Museums

Jakarta Cathedral

1.8 mi

Public Building

Jakarta City Hall

5000 ft

Store

Hypermart Thamrin City

2100 ft

Plaza Indonesia Lt. 3

Miniapolis Plaza Indonesia

2900 ft

The Warehouse Plaza Indonesia

Haluu

2900 ft

Events

Institut Francais d'Indonesie

2900 ft

Church

Saint Theresia Catholic Church

4300 ft

Museums

Gedung Joang 45

1.7 mi

Nearby

Fountains

Dancing Fountain

1600 ft

Shopping Area

Alun Alun Indonesia

1600 ft

Gallery

Bartele Gallery

1500 ft

Restaurants

SKYE Bar & Restaurant

1600 ft

Jl. M.H. Thamrin no. 1 56th Floor

Altitude Grill

300 ft

Jl. MH. Thamrin Kav. 28 - 30 The Plaza 46th Floor

Paulaner Brauhaus

1900 ft

Jl. M.H. Thamrin no. 1 Grand Indonesia

OKU

900 ft

Jln. M.H. Thamrin no. 1 Hotel Indonesia Kempinski

C's Steak and Seafood Restaurant

500 ft

Jl. MH Thamrin Kav 28-30 Grand Hyatt Jakarta 4th Floor

OSO Ristorante

600 ft

Jl. MH. Thamrin Kav. 28 - 30 Altitude

Pizza e Birra Sports Bar Plaza Indonesia

200 ft

Jl. M.H. Thamrin no. 28-30 Plaza Indonesia Lantai 5 / A22

Grand Cafe Grand Hyatt Jakarta

500 ft

Jl MH Thamrin Kav 28-30 Grand Hyatt Jakarta Lobby Floor

Shabu Shabu House

500 ft

Kav 28-30 Jl. MH Thamrin Plaza Indonesia Level 1 #99

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

7.4

Location

9.4

Service

7.0

Dining

7.0

Mary

United States of America, February 2025

5.0/10

I had a mostly enjoyable stay at the Grand Hyatt Jakarta, with notable highlights being the friendly and attentive staff and the spacious rooms. However, I did encounter some issues with cleanliness and inconsistencies in service during breakfast. Overall, the experience balanced well, but there’s room for improvement.

Rooms

7.0

The room was spacious and comfortable, with a nice view of Bundaran HI. However, I was disappointed to find some cleanliness issues, like the presence of a funky smell in the bathroom.

Service

8.0

Service was generally friendly and helpful. I felt well taken care of. However, there were instances where I had to remind staff about amenities that should have been provided, like additional towels and mugs.

Location

9.0

The location is unbeatable, with easy access to shopping malls and attractions. Perfect for exploring Jakarta! I enjoyed being close to everything, especially as it made navigating the city much simpler during my stay.

Dining

6.0

Breakfast was decent but lacked variety compared to similar hotels. While there were quality dishes available, I expected more options and prompt service regarding beverages.

Facilities

8.0

The pool was a highlight—huge and well-maintained. The gym and other facilities were great, but the room service could use some improvement in terms of efficiency.

Vincent

United States of America, January 2025

6.0/10

My stay at Grand Hyatt Jakarta was a mixed bag. While the spacious rooms and friendly staff were absolute highlights, the check-in process left much to be desired. I appreciated the direct access to Plaza Indonesia, yet felt the dining options could be expanded.

Rooms

8.0

The Deluxe King Room with a view was spacious and comfortable. I loved the fountain view, but noticed the furniture was starting to look a bit dated.

Service

6.0

The staff were very friendly and tried hard to make my stay enjoyable. However, the check-in was chaotic, with long waits and a lack of greeting.

Location

9.0

The hotel is well-located, with direct access to shopping malls like Plaza Indonesia and Grand Indonesia. It definitely sits in a prime Jakarta area.

Dining

7.0

I enjoyed the breakfast buffet, particularly the herbal drinks. Although, I wished there was a wider selection of local dishes.

Facilities

8.0

The facilities were impressive, especially the swimming pool and fitness center. Room service was efficient, making things easy during my stay.

Dave

United States of America, January 2025

5.0/10

I recently stayed at Grand Hyatt Jakarta and it was quite a lovely experience. The room was spacious and comfortable, and I loved the view from my higher floor. However, the check-in process was a bit frustrating with a long queue, and I had to wait longer than expected to get my room. Overall, I enjoyed the amenities and the dining options available.

Rooms

10.0

My King Room with City View was spacious and very comfortable. The layout was great, and I enjoyed the in-room dining options. The cleanliness of the bed was really good this time, which made my stay much better than previous visits.

Service

6.0

The service at Grand Hyatt was generally friendly and professional, although the check-in process was somewhat lacking due to long wait times. The staff did their best to assist, especially Ratih and her team, who were attentive to my needs during my stay.

Location

10.0

The location is fantastic, right in the center of Jakarta and above two major shopping centers, making it easy to access numerous dining options and attractions. This centralized spot saved me a lot of travel time, which I really appreciated.

Dining

8.0

The dining experience was good, especially at Grand Cafe where I enjoyed a tasty lunch. The breakfast buffet offered a great variety of options, making it a highlight of each morning during my stay.

Facilities

9.0

The fitness center and swimming pool facilities were wonderful and provided a perfect way to relax after a busy day exploring Jakarta. The overall amenities, including room service and housekeeping, were satisfactory and met my needs.

Byron

United States of America, December 2024

6.0/10

My stay at Grand Hyatt Jakarta was a mix of highs and lows. The breakfast options were excellent, offering a wide variety of dishes, and the hotel's location was perfect for exploring the city. However, the service left much to be desired, lacking warmth and attention to detail. Overall, while the hotel has potential, it didn't fully evoke the five-star experience I hoped for.

Rooms

6.0

I stayed in a Deluxe Twin Room with a Bundaran view. The room was spacious, though it could use some renovation to refresh its tired look. Unfortunately, the cleanliness wasn't up to par, with reports of unclean windows and occasional unpleasant odors. There were also issues with insufficient amenities for the number of guests in my room.

Service

6.0

The service varied significantly during my stay. The welcoming staff at check-in were great, and I appreciated not having to handle the check-in formalities myself. However, I experienced a frustrating lack of follow-through when it came to my luggage on departure, leading to some miscommunication with the concierge. Some staff seemed to lack proper training, impacting the overall service experience.

Location

9.0

The hotel's location is one of its standout features. It's conveniently situated near major shopping malls and business centers, making it easy to explore Jakarta. While the site's strategic placement is fantastic, the noise from the city traffic was noticeable at times, which could be bothersome for light sleepers.

Dining

7.0

Breakfast was truly a highlight of my stay. The variety of local and international dishes was impressive, and the quality of the food was excellent. However, the hectic atmosphere during breakfast service left much to be desired, with staff being inattentive and slow to refill drinks or clear tables.

Facilities

6.0

The facilities offered a decent array including room service and a pool. However, some amenities like coffee machines didn't function properly, affecting convenience. The lack of basic housekeeping services like daily towel changes was also disappointing.

William

United States of America, October 2024

6.0/10

During my stay at the Grand Hyatt Jakarta, I experienced a mix of really good service and some minor frustrations. The hotel's location is fantastic, right in the heart of the city and connected to two major malls which kept me entertained. However, I was disappointed by the check-in process, which was longer than expected, and the cleanliness of my room left much to be desired with some maintenance issues. Overall, the hospitality and facilities shine bright, making it a worthy option for both business and leisure travelers.

Rooms

6.0

My room was spacious and comfortable, but I did encounter some cleanliness issues, including a funky smell. The maintenance could use improvement.

Service

9.0

The staff were friendly and attentive, and I appreciated how they recognized my preferences. Vania and Laila made me feel especially welcome.

Location

10.0

Being in the center of Jakarta was a huge plus for me. The hotel is close to multiple shopping options, including Plaza Indonesia, which made it easy to explore.

Dining

7.0

There were great dining options, but I found the breakfast to be a bit lacking in variety compared to what I expected from a 5-star hotel.

Facilities

9.0

The pool and fitness center were impressive and well-maintained, providing a great space to unwind after a busy day.